We provide a range of ways for you to pay your rent.  You can choose the one that suits you best.

Direct Debit

If you have a bank account Direct Debit is the easiest way to pay.
You can pay on the 1st of every month.

Click here to find out more about Paying by Direct Debit.  Or contact your local Jephson office for more information on setting up payments.

By Debit Card on-line

You can make payments to your account via  website 24 hours a day, 365 days a year.  Using a debit card from any UK bank you can pay your rent online using this free, safe and secure service.

The service is provided by Alliance & Leicester BillPay for Jephson Housing Association.  You will have to register with BillPay to get a username and password.  You will be asked for a customer reference number.  The customer reference number is your payment reference number.  This is the payment reference number on any accounts letters.  If you’re not sure of your number contact your local office for help.

You can pay your rent and find out how to use the service, including registration and security issues by visiting our payments area

Click here to Make A Payment

By Debit Card over the telephone

If you have a Debit Card you can pay by telephoning your local office. Staff will ask for your debit card and rent account details.

By Standing Order

You can ask your bank to make Standing Order payments weekly, fortnightly, three weekly, four weekly or monthly.  You can get forms from your local office or you can arrange a standing order directly with your bank.  You will need to advise them of the Association's bank details.

By swipe card

Within a few days of the start of your tenancy, we will send you a swipe card which you can use to pay your rent at any post office but you must pay cash or cheque.
To make a payment, give your swipe card and payment to the cashier who will issue you with a receipt which you should keep as a record of your payment. There is no charge for using the card.
You can also use your swipe card at any bank. But you may have to pay a fee as well.

If you have lost your swipe card for any reason please contact your local office to order a replacement.

Direct to us from your local Housing Benefit Office

If you are eligible for Housing Benefit, you can arrange to have this paid direct to us which will save you a lot of inconvenience.
Please ask your local Jephson office or the Housing Benefit department at your local council for further information about this.
Please remember that if you do not receive full Housing Benefit, you must arrange to pay the difference direct to us.
If you change or cancel these arrangements at any time, please inform your local Jephson office straight away.

You can work out if you are eligible to claim Housing Benefit by using the Housing Benefit Calculator